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Product owner CRM

Posted Feb 24, 2020
Project ID: PHILJP00021509
Eindhoven , Noord Brabant
9 months
(Apr 6, 2020 - Dec 31, 2020)
40 hrs/week
Payrate range
55 - 75 €/hr

Product owner CRM, Department Digital Marketing & E-Commerce:
For one of our Digital programs we are looking for an experienced Product Owner. The program is building a multi-channel CRM capability on the Salesforce platform (Salesforce marketing cloud) including a global roll out.

Roles & Responsibilities:
•   Responsible for decomposing Epics, features into under stories, with inputs from business and architectural stakeholders.
•   Serve as primary Product participant in Agile/Scrum sprint ceremonies
•   Actively communicate with Stakeholders and remote teams regarding current and future development features
•   Organizes product backlog, participates in agile process and proposes product feature
•   Identify cross functional dependencies and work with other teams to sequence development work
•   Provide mentorship and guidance to Jr. Product Owners and help assign work as needed
•   Participates in detailed planning and prioritization of backlogs
•   Regular co-ordination/working with designers/architects for grooming user stories
•   Communicates internally to provide deep understanding of the product objectives
•   Helps the team translate product concepts into user stories and other product deliverables
•   Generates insights from data trends
•   Addresses complexity through planning and analysis
•   Promotes and maintains a positive work environment based on trust and respect

Technical/Functional Skills:
•   5+ years’ experience as business analyst or Product Owner
•   5+ years’ experience as a product owner in a Digital environment
•   Deep Familiarity of Agile/Scrum. Experience with Scrum methodology in a Product Owner
•   Ability to collaborate with and achieve actionable results through others
•   Affinity/experience with CRM and Salesforce Marketing Cloud
•   Pro-actively coach team members and associated product owners in the program on the Agile/Scrum ways of working.
•   Capability to interact with all levels of the organization to conduct a collaborative session for feature and user story refinement

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