Clinical Development Scientist – Post-Market Surveillance (Contract)

In this role, you will have the opportunity to: Make life better!In this role, you challenge yourself as a Clinical Development Scientist with a strong focus on complaint handling and post-market surveillance.

You will play a vital role in ensuring Philips’ products continue to meet the highest safety and compliance standards once released to market, helping to improve the health and well-being of people around the world.

When you choose to work at Philips you’ll work on life-changing projects; and contribute to innovative health technologies and solutions that improve billions of lives around the world.

You will be responsible for:

• Handling and evaluating product complaints in the post-market phase in accordance with internal and regulatory requirements.

• Contributing to harm reviews (based on RMM), including clinical assessments and documentation in collaboration with medical experts.

• Analyzing post-market safety and performance data from various sources such as Post-Market Surveillance (PMS) systems, literature, and incident reports.

• Supporting the generation and maintenance of Clinical Evaluation Reports (CERs) and Post-Market Clinical Follow-Up (PMCF) documentation.

• Collaborating with internal teams, including regulatory affairs, risk management, quality, clinical operations, and legal, to ensure complaint handling aligns with product safety and compliance objectives.

• Responding to inquiries related to product safety and complaints from healthcare professionals, patients, and internal teams.

• Supporting safety-related regulatory submissions and documentation including Risk-Benefit Analyses, protocols, and Clinical Study Reports.

• Staying up to date with evolving EU MDR, FDA, and ISO 14155 regulations as they relate to post-market clinical surveillance and complaint management.

• Assisting with continuous improvement of complaint handling processes and post-market procedures.

To succeed in this role, you should have the following skills and experience:

• Education: Preferably M.D. or Master’s in Biomedical Science, Nursing, or other health-related fields. Minimum: Bachelor's or Master's degree in Medical Science or equivalent.

• Experience: 3–5 years in the medical device or pharmaceutical industry, with demonstrated experience in complaint handling and post-market surveillance.

• Experience with vigilance reporting and clinical harm evaluation.

• Training and experience in medical writing, clinical evaluations, and literature reviews.

• Strong understanding of GCP, ISO 14155, EU MDR, FDA regulations, and relevant PMS processes.

• Strong analytical mindset, and the ability to translate clinical data into regulatory and quality documentation.

• Excellent communication and collaboration skills across multi-disciplinary teams.

• Professional fluency in English, both written and spoken.

In return, we offer you:

For this project, you’ll work for Philips and become a contract or permanent employee of a Randstad company. As a contractor at Philips, you'll enjoy cutting-edge challenges and unexpected experiences that make you a more in-demand professional.

Why work on a project at Philips?

If you’re looking for meaningful work and a chance to tackle complex challenges, broaden your skills and expertise and become an even more sought-after professional, you’ll find all that and more with project work at Philips.

The Randstad companies are responsible for finding talent to provide services at Philips. If you are selected to provide services for Philips, you will be employed by Randstad and will not be an employee of Philips.