Sales Business Process Expert (BPE) for Mergers and Acquisitions (Freelance)

BPE Sales Transformation in M&A will play a pivotal role to secure standard sales processes design for newly acquired companies under M&A umbrella.

Key areas of responsibilities: 
 

• Define, Design: 
  • Responsible for defining an end-to-end sales process that represents requirements from the business, sales team, countries, regulators, and other key stakeholders. 
  • Lead sales process design with newly acquired companies
  • Identify business process requirements and translate it into sales process change design
  • Perform process change impact assessment based on the gap analysis between Philips and newly acquired company. 
  • Transform and standardize sales processes based on the agreed compliance requirements, business requirements, and the underpinning IT applications. 
  • Identify and implement relevant process performance metrics, KPI's and compliance controls. 
     
• Build: 
  • As Business process consultant works closely with the IT Business Architects, Scrum Masters, and SME?s to ensure the process design is accurately reflected in the IT solutions. 
  • Participates in IT solution development projects in the following tasks: providing clear business objectives and specific business requirements for required process design
  • Contributing to the high-level project planning, managing different working groups 
  • Participates as a key player in the software validation process that include automation of quality system related processes. 
  • Develops testing scenarios as part of UAT and validation (as appropriate) to ensure the system (process/tool/training) can be executed by a representative user without needing extraordinary measures to accomplish the task. 
     
• Deploy: 
  • Together with Project Manager and Product Owner leads change management, business go-live readiness, and process deployment readiness 
  • Support other Process Experts, Subject Matter Expert/Key User Communities of Practice in their respective domain, ensuring people competencies/capabilities are in place to execute the standard process in their process domain. 
  • Support monitoring of the process during deployment particularly as part of initial pilots to ensure all elements of the design work as expected and incorporate feedback into the process/tool and training design before mass deployment. 
     
• Continuous improvement & Knowledge Network/Management: 
  • Actively shares knowledge and best practices , provides training and process presentations to the business and sales teams. Develops playbooks content.
    
     

To succeed in this role, you should have the following skills and experience:

• Sales Business Process design and transformation
• Sales Process Performance & adoption management 
• Solid understanding of Sales Processes and limitations and can articulate those to others
• Strong stakeholder management and influencing skills is a must 
• Good knowledge of Salesforce.com 
• Project Management 
• Presentation skills
• Proven ability to be a strong, independent, yet collaborative process owner who can manage a complex business/program environment with multiple stakeholders
• Comfortable operating in a matrixed environment, mobilizing teams to a focused outcome
• Ability to mitigate risk, and manage adversity to keep the project on track / ensure positive outcomes
  
   

This position is preferably based in Philips HTC Campus, Eindhoven, Netherlands, supported by a blend of remote and office-based work.