HRS Subject Matter Expert

HRSSubject Matter Expert

Your responsibilities
•   Analyze People Data Store user access requests and correct when needed before approval S&A action
•   Daily handling data service requests and check with Workday and/or SailPoint IdentityIQ to approve/reject so PDS support second line team can work at it
•   Daily handling duplicates:
o   analyze situation in Workday, in SailPoint Identity IQ and in People Data Store to define correct actions
o   approve and check after merge
o   inform People Data Store downstream systems and raise service request for People Finder (from daily to 2 times a week)
o   collect removals for SailPoint Identity IQ and raise service request for SailPoint on Friday
•   Monthly generate report People Data Store Duplicate Statistics and publish after review
•   Regular checks on data quality for known issues and arrange repair data at source system or in PDS via service requests
•   Weekly analyze People Data Store repository gap checks: PDS_Interface versus PDS_Collect and PDS_Collect versus PDS_Distribution
•   Bi-weekly or monthly analyze People Data Store gap check SailPoint IdentityIQ
•   Format People Data Store gap check CONCUR and add summary
•   Daily handling value exceptions to split the file per country and arrange service requests in HR Now
•   Define manual download for interface file Billing Team, described in WI and arrange monthly the needed service request
•   Define manual download for interface file Credit-360, described in WI and download monthly first working day
•   Define manual download for interface file E-Miles, described in WI and arrange bi-weekly the needed service request
•   Define temporary manual download for interface file CONCUR type 350, described in WI and download weekly on Tuesday
•   Define temporary manual download for interface file Fusion / Everest, described in WI and download weekly on Friday
•   Support to IT in operational incidents and service requests using Service Now
•   Support to HR in operational service request in Service Now part HR Now

We are looking for
•   Bachelor or Master level
•   Strong analytical / IT skills
•   Experience with HR processes and tools
•   Service mind-set, with a focus on process excellence and data quality
•   A proactive mind-set
•   Min. of 5 years working experience

-   Analyze People Data Storage user access requests and correct when needed before approval S&A action.
-   Daily handling data service requests and check with Workday and/or SailPoint IdentityIQ to approve/reject so PDS support second line team can work at it
-   Daily handling duplicates:
   analyze situation in Workday, in SailPoint Identity IQ and in People Data Storage to define correct actions
   approve and check after merge
   inform People Data Storage downstream systems and raise service request for People Finder (from daily to 2 times a week)
   collect removals for SailPoint Identity IQ and raise service request for SailPoint on Friday
-   Monthly generate report People Data Storage Duplicate Statistics and publish
-   Regular checks on data quality for known issues and arrange repair data at source system or in PDS
-   Weekly analyze People Data Storage repository gap checks: PDS_Interface versus PDS_Collect and PDS_Collect versus PDS_Distribution
-   Bi-weekly or monthly analyze People Data Storage gap check SailPoint IdentityIQ
-   Format People Data Storage gap check CONCUR and add summary
-   Daily handling value exceptions to split the file per country and arrange service request in HR Now
-   Define manual download for interface file Billing Team, describe in WI and arrange monthly the needed service request
-   Define manual download for interface file Credit-360, describe in WI and download monthly first working day
-   Define manual download for interface file E-Miles, describe in WI and arrange bi-weekly the needed service request
-   Define temporary manual download for interface file CONCUR type 350, describe in WI and download weekly on Tuesday
Define temporary manual download for interface file CONCUR type 350, describe in WI and download weekly on Friday

The max. rate for this role is €77