Philips
Technical Writer
Position: Technical Writer
Contract: Via Randstad company
Duration: 1 year (with extension/conversion to PHILIPS)
Join us at Philips and be a pivotal part of our global team as a Service Technical Writer & Illustrator for Ambient Experience. In this role, you will play a vital role in crafting and updating documentation and media for service engineers, contributing to the development of innovative service concepts. Operating within a dynamic, multidisciplinary environment, you'll collaborate closely with Customer Services, Marketing, and Development teams.
Your Team: You'll be part of a dynamic and innovative team dedicated to enhancing our service business. Collaborating closely with Field Service, Marketing, and R&D teams worldwide, our collective aim is to enable our customers to deliver exceptional care to their patients consistently.
Your Role:
Create and update end-user documentation within project deadlines.
Convert drawings to various formats (e.g., DWG, PDF) and ensure compatibility with our document design templates.
Gather essential information from Market and Business Units to develop comprehensive service documentation.
Guide Customer Services and Development experts to ensure the creation of high-quality content.
Facilitate document reviews, handle feedback, and secure approvals.
Coordinate translation, localization, and final delivery of documents.
Manage project plans for documentation delivery and revisions.
Drive continuous improvements in documentation quality based on customer feedback.
We're Seeking:
A Bachelor's degree in engineering or English language with a passion for technical subjects.
Preferably, a minimum of 5 years of relevant experience. Experience in a technical development environment is advantageous.
Strong communication skills and the ability to collaborate across functional teams and global organizations.
Experience with ST4 is preferred, along with affinity for Data Engineering and familiarity with CAD drawing tools (preferred but not mandatory).
Tools in Use: You'll work with tools such as Windchill, ARBOR text, PDF converters, and other essential software to fulfill your responsibilities effectively.