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Philips
Technical Community Manager
Project is closed
Posted
Mar 13, 2020
Project ID:
PHILJP00017016
Location
Eindhoven, Noord Brabant
Hours/week
28 hrs/week
Timeline
6 months
Starts: Apr 3, 2018
Ends: Oct 1, 2018
Payrate range
56 - 66 €/hr
Technical Community Manager
We are looking for a qualified Technical Community Manager to join our team. If you are a tech-savvy professional, with a clear vision on how to grow communities and the attitude to make it happen, we would like to meet you.
Our ideal candidate has a few years of experience in building technical B2B communities. You are willing to share this experience with 3 technical subject matter experts and work with them in bringing the communities to life.
As part of the Marketing & Digital team of Philips Innovation Services your challenge is to:
• Create the communities and keep them alive
• Drive awareness for the community
• Engage the target audience
• Manage the content calendar with the SMEs
• Organize and participate in (online) events to build community
• Drive timely creation of content
• Setup a set of relevant metrics, make sure these are measured and reported
• Monitor and report on feedback and online reviews; signal customer needs
• Ensure brand consistency
Requirements
• Proven work experience as a community manager
• Experience with launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and (co)writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Good communication & writing skills (English)
• Hands on experience with social media & communication platforms (like SocialCast), webinars, email (like MAPP)
• Ability to interpret online customer engagement metrics
• Attention to detail and ability to multitask
• Technical affinity
About Philips Innovation Services
The mission of Philips Innovation Services is to accelerate innovation. Inside and outside Philips, from start-up to multinational. Globally active with 1,000 specialized experts and 10,000 m² of high-tech infrastructure.
Philips Innovation Services accelerates innovation of its customers with development, realization and consultancy in 8 key areas of expertise: Medical Devices & Equipment, High-Precision Equipment, Connected Digital Products & Systems, MEMS & Micro Devices, Manufacturing Processes & Systems, Design for Reliability Solutions, Industry Consulting, Environment & Safety.
www.innovationservices.philips.com
Job title: Technical Community Manager
Start date: asap
End date: 1 October 2018
Hours: 24-28/week
Location; Eindhoven HTC
Level: JG60 - med - max rate 66 EUR
We are looking for a qualified Technical Community Manager to join our team. If you are a tech-savvy professional, with a clear vision on how to grow communities and the attitude to make it happen, we would like to meet you.
Our ideal candidate has a few years of experience in building technical B2B communities. You are willing to share this experience with 3 technical subject matter experts and work with them in bringing the communities to life.
As part of the Marketing & Digital team of Philips Innovation Services your challenge is to:
• Create the communities and keep them alive
• Drive awareness for the community
• Engage the target audience
• Manage the content calendar with the SMEs
• Organize and participate in (online) events to build community
• Drive timely creation of content
• Setup a set of relevant metrics, make sure these are measured and reported
• Monitor and report on feedback and online reviews; signal customer needs
• Ensure brand consistency
Requirements
• Proven work experience as a community manager
• Experience with launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and (co)writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Good communication & writing skills (English)
• Hands on experience with social media & communication platforms (like SocialCast), webinars, email (like MAPP)
• Ability to interpret online customer engagement metrics
• Attention to detail and ability to multitask
• Technical affinity
About Philips Innovation Services
The mission of Philips Innovation Services is to accelerate innovation. Inside and outside Philips, from start-up to multinational. Globally active with 1,000 specialized experts and 10,000 m² of high-tech infrastructure.
Philips Innovation Services accelerates innovation of its customers with development, realization and consultancy in 8 key areas of expertise: Medical Devices & Equipment, High-Precision Equipment, Connected Digital Products & Systems, MEMS & Micro Devices, Manufacturing Processes & Systems, Design for Reliability Solutions, Industry Consulting, Environment & Safety.
www.innovationservices.philips.com
Job title: Technical Community Manager
Start date: asap
End date: 1 October 2018
Hours: 24-28/week
Location; Eindhoven HTC
Level: JG60 - med - max rate 66 EUR