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Operations support manager

Posted Nov 14, 2019
Project ID: PHILJP00020934
Best , Brabant
1 year
(Jan 2, 2020 - Dec 31, 2020)
40 hrs/week
Payrate range
0 - 65 €/hr
To enable the success of the Service offering Technology Maximizer the Operations support manager is the contact person who interacts with the key stakeholders in the service delivery and supporting processes.

Following support is requested:

I2M interaction align commercial product data with BU product owner,
Central Upstream and downstream marketing,
Market product owners M2O interaction pricing,
T&Cs, update / maintain Quoting tooling incl. sales text and CFD master data setup,
tool updates, IT tooling in Philips IT landscape Process / framework preservation (alignment BIU / Markets)
BU interaction - NPI product data for TM to create sales orders
manage order package creation process
Market interaction share entitlement list, central support for operational questions
BIU Reporting monthly extract

•   Broad knowledge on supporting business processes (e.g. market and customer fulfillment processes)
•   Hand on experience in fulfillment order booking and reporting is a pre.
•   Able to align and resolve issues
•   Problem solver / analytic
•   Stakeholder management and coordination
•   Team player

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