Online Activation Expert Service Parts and Refurbished Products (Freelance)

"Consumer Replaceable Parts (CRP) are playing a major role for consumer satisfaction and within our sustainability strategy. Non availability of CRP's means that a consumer cannot use a product anymore just because a part cannot be supplied. Consequence might be that the consumer throws away the product and buys a new one from another brand. 
CRP's need to be activated online in order to be able to sell them online. This task is currently performed by PH. After go-live of Royal Philips Marketplace this task needs to be performed by DA. Currently we are having a backlog of app. 800 SKU's to be activated. Activating them will only be possible with temporary additional capacity. 800 SKU will deliver an additional margin of min. 36k per year. Therefore the investment to hire a contingent worker for 4 month will pay off in 2022 (Business case is attached). The final setup of the online activation needs to be decided within Exuviate."

Based on templates from businesses, create and/or load master data and relevant documents in Product Development/Life Cycle Management tools.
Upload marketing content in Content / Catalog Management tool
Upload pricing information in e-commerce tools and ERP systems
Manage overall performance of the execution of the creation process to pre-determined mile stones to ensure an on-time launch of products/fast availability of changed products online

Your challenge
Ensure that newly released or changed service parts are correctly loaded and/or activated in various systems to ensure that we can support products that consumers will buy/have bought. 

Your responsibilities

• Based on templates from Service Planners, create and/or load master data and relevant documents in Product Development/Life Cycle Management tools.
• Upload marketing content in Content / Catalog Management tool
• Upload pricing information in e-commerce tools and ERP systems

Manage overall performance of the execution of the creation process to pre-determined mile stones to ensure an on-time launch of products/fast availability of changed products online

Your profile

• Hard criteria 
  • Bachelor's degree
  • 1-2 years experience in relevant roles (data processing, master data entry/maintenance)
  • Language skills: English
     
• Soft criteria
  • Service and/or service parts experience

• Competences 
  • Accurate
  • Persistence
  • Problem solver