With the exception of independent contractors, applicants for this role will be engaged through Randstad company. When making this application your details will be automatically shared with Randstad company for registration with them, who may also contact you about other opportunities with other clients.

Philips

MI&A Manager - Knowledge Management (Freelance)

Posted Jan 14, 2022
Project ID: PHILJP00024516
Location
Amsterdam
Duration
6 months
(Feb 1, 2022 - Jul 31, 2022)
Hours/week
40 hrs/week
Payrate range
61 - 74 €/hr

MI&A Manager - Knowledge Management

Proactively participate in the Insights & Analytics transformation levering expertise on Marketing & E-Commerce level or on the HS/PH Cluster level by objectively seeking when and how to impact how we deliver growth and significantly increase the impact of our value propositions to our customers/consumers. 

Enable the organization-wide growth of the MI&A Knowledge Management platform Eureka. Work closely with the business and market leaders and the MT to provide thoughtful and relevant services/solutions based on a deep understanding of the customer, patient, payer, user, market and the business. 

Be key contact for our agency partner MarketLogic: participate in alignment meetings and drive continuous improvement strategy including implementation of new features, for example the Eureka app. Day-to-day management of Knowledge Management platform including demos for new users, trouble-shooting, answer to user requests and newsletter reviews. 

Monitor platform Key performance indicators:

  • Platform Adoption - global registered users - new subscriptions per month 
  • Platform Engagement - active users per month logging in 
  • % of users access Knowledge Zones per month 
  • # of reports uploaded per month 
  • User Satisfaction (qual and quant incl. Platform NPS) 
  • Curator engagement

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