Freelance Field Service Technician

Mandatory Skills:

Communication, Medical equipment maintenance, Good presentation skills. Analytical. Customer services

Roles and Responsibilities

• Basic troubleshooting, installation, maintenance and repair on designated equipment

• Completing Preventative Maintenance and field modifications.

• Ordering and managing repair parts cycle times.

• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

• Maintaining daily communications with customers to ensure resolution and proper follow-up.

• Maintaining tools and test equipment and ensuring they are properly calibrated.

• Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

• Utilizing the escalation process to resolve customer service delivery issues.

• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.

• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

• The ability to lift and carry a toolbox that can weigh up to 50 lbs.

• Adhering to current regulatory requirements."