Freelance Field Service Technician

Mandatory Skills,

Communication, Medical equipment maintenance, Good presentation skills. Analytical. Customer services

Roles and Responsiblities

• Basic troubleshooting, installation, maintenance and repair on designated equipment • Completing Preventative Maintenance and field modifications. • Ordering and managing repair parts cycle times.

• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. • Maintaining daily communications with customers to ensure resolution and proper follow-up. • Maintaining tools and test equipment and ensuring they are properly calibrated. • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. • Utilizing the escalation process to resolve customer service delivery issues. • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales. • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. • The ability to lift and carry a toolbox that can weigh up to 50 lbs. • Adhering to current regulatory requirements."