End2End Business Process Expert
Prioritize the design of the PEPF processes (including resource allocation) based on the agreed compliance requirements, business requirements and the underpinning IT.
Approves process design completeness/maturity in alignment to the compliance domains, prior to publication in line with Business and Compliance requirements (MS/QMS Deployment readiness).
Actively shares knowledge and best practices through Communities of practice (CoP) and helps solving systemic problems driving impact, maintaining BPE and Subject Matter Expert/Key User bi-directional engagement in their respective domain.
Secures Process Change Request (CR) engagements and ensures (jointly with the functional leader and the BPO) people competencies / capabilities are in place to execute the latest standard process in their process domain, by driving Process continuous improvement with discipline and in a structured manner (Releases, Kaizen-based, etc).
Manages changes to the PEPF.
Key Leadership skills:
Change Management & Change Agent behaviors
Exceptional communication and influencing skills
Business-customer oriented, stakeholder Management
Knowledge on the new Philips ARIS MS/QMS environment
Change control requirements in a regulated environment
Knowledge in regulation applicable to their core process
Familiarity with the Philips Business Process Modelling and Notations (BPMN)