Technical Writer

Job Title: Technical Writer

Role Overview:

As a technical writer, you are responsible for the creation of user manuals for different product categories within Philips Oral Healthcare. Together with Innovation, Engineering, Product Research, and Marketing, you convert the input provided into user manuals and other digital content.

Job Responsibilities:

• Execute the creation of user and service manual delivery, creating well-structured and clear user content per Philips Personal Health and Oral Healthcare branding guidelines.


• Write user manual texts based on guidelines and a style guide with direction provided by Oral Healthcare R&D team inputs.


• Ensure compliance with international legal standards.


• Give instructions to and manage external contacts: illustrators, translation agencies, and DTP agencies.


• Proof PDFs, route revisions, and manage approval deadlines for all instructional asset projects.


• Revise, proof, and assess all ancillary print and online knowledge management materials for readability.


• Monitor deadlines, meet business commitments, and ensure quality first-time right delivery.


• Track projects and maintain status transparency, overseeing multiple projects of various sizes and scope simultaneously.


• Escalate process delays and other project risks to internal functions when necessary for quick resolution.

Requirements:

• Minimum Education: Bachelor's degree required.


• Minimum Experience: 3+ years of experience with component content management systems and a minimum of 2 years of experience implementing brand guidelines for a global medical device manufacturer.


• Technical/Software Skills: Experience working within Windchill and Author-it is required. Demonstrated proficiency with electronic record-keeping systems.


• Soft Skills: Exceptional communicator with proven ability to coordinate with remote teams, as well as global and local stakeholders. Highly detail-oriented and able to manage multiple complex tasks simultaneously. Ability to foresee and address problems proactively.


• Physical & Cognitive Requirements: Must be able to successfully perform the minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this position.

Location & Authorization Requirements:

• Must reside in or within commuting distance to Bothell, WA.


• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.


• Company relocation benefits will not be provided for this position.