Service Innovation Engineer

Service Innovation Engineer (Contract)

Location: Best

Duration Assignment: 12 months (with possible extension and/or Philips transfer in time)

Contract: Permanent at a Randstad company

Hours/week: 40

Budget range: €3.000 - 4.000 per month

In this role, you will have the opportunity to: Make life better!

Due to quick start, only suitable for candidates living in the Netherlands with work permit. These positions are part of a temporary ramp-up until the end of 2024. Additional resources needed to help out the current team.

As Service Innovation Engineer, you will have the opportunity to work for Philips, who simplifies healthcare by focusing on patients and (health) care providers. Through the combination of human insights and clinical expertise, we aim to improve patient care while lowering the burden on the healthcare system. Philips delivers advanced solutions for medical professionals to meet the needs of patients and provide affordable healthcare, whether in hospital or at home.

When you choose to work at Philips you’ll work on life-changing projects; and contribute to innovative health technologies and solutions that improve billions of lives around the world.

You will be responsible for:

• Improve and secure the serviceability of released products by representing the service organization in the product development processes.

• Assess Design Change Requests to define impact on serviceability.

• Execute and approve Engineering Change Requests with focus on serviceability.

• Define, create, release and publish service information that includes tools and spare parts for our field customers (e.g. Field Service Engineer and Site planners).

• Execute validation testing of Service functionalities.

• Improve the service information of the product, based on field feedback.

• Prepare and transfer information to the Philips Healthcare training center and the Customer Services Helpdesk.

To succeed in this role, you should have the following skills and experience:

• Living in the Netherlands, no time for VISA applications.

• MBO, technical competence, e.g. Mechanics, Electronics, Bio Medicals, technical business.

• You also can be a starter on the market.

• Good communication skills in both English (verbal and written) Experience in, or a strong affinity with:

• Cross-functional collaboration (with multiple disciplines)

• Team-player, Self-starting, persistent, result driven, "Can-do-Will-do" mentality, and creative

• Has a flexible attitude

You are a part of

You will be a part of the Image Guided Therapy Systems - Customer Services - Service Innovation team. The Business Unit ‘Image Guided Therapy Systems’ (IGT-Systems) is responsible for the Marketing, Development, Manufacturing, and Service of X-ray systems (including the Quality & Regulatory aspects), in the area of cardiac or vascular medical diagnosis, intervention (e.g. balloon angioplasty and stent procedures), and surgery. Customers are interventional specialists operating in a wide variety of hospitals across the globe.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In return, we offer you:

For this project, you’ll work for Philips and become a contract or permanent employee of YACHT (a Randstad company). As a contractor at Philips you'll enjoy cutting-edge challenges and unexpected experiences that make you a more in-demand professional.

Why work on a project at Philips?

If you’re looking for meaningful work and a chance to tackle complex challenges, broaden your skills and expertise and become an even more sought after professional, you’ll find all that and more with project work at Philips.

The Randstad companies are responsible for finding talent to provide services at Philips. If you are selected to provide services for Philips, you will be employed by Randstad and will not be an employee of Philips.