Senior Manager - Engagement and Content Creation (Freelance)

In this role, you have the opportunity to

Drive the way or working for audience engagement and content creation and be the process expert for this scope in Royal Philips. Develop, implement and drive continuous improvements of the standardized business capabilities for audience engagement & content creation. Be the process custodian and ensure adoption of proven practices. Capture learnings and actively share success within your community.

You are responsible for

• Process Management & Compliance
• Accountable for Brand Management, Engagement Strategy and Corporate communication related processes
• Manage Q&R compliance of processes in scope
• Process Design & Deployment
• Marketing process optimization & standardized
• Embed marketing processes in PEPF & QMS
• Work with capabilities and learning team to enable deployment of processes in marketing community
• Process Performance tracking and Continuous improvement

Key Activities

• Manage the standard way of working for designated Level 3 processes & capability
• Designing and continuous improvement of processes
• Engage with key subject matter experts (SMEs) and leaders in the organization to collect input for continuous improvement
• Identify tooling dependencies in process execution and work with Group Digital and IT to enable

You are part of

A newly formed team within Marketing & E-Commerce playing an essential role in defining and deploying an audience centric way of working in marketing across Cluster, Business, Market and Central to enhance the efficiency and effectiveness of marketing in Philips. This team will embed standard ways of working in the marketing organization, build a network of stakeholders and subject matter expert and drive continuous improvement to the defined standard. You will report to the Head of Marketing; E-Commerce Process and Programs.